About Us

Based in New Zealand, we are dedicated to bringing you high-quality, budget-friendly remotes sourced from international suppliers—products that are often hard to find in local stores.

We specialize in affordable aftermarket TV and air conditioning remotes tailored for New Zealand households. Our remotes are designed to work seamlessly with all leading brands and are compatible with a vast range of modern audio and video equipment.

We offer remotes for popular brands like Toshiba, Samsung, Sony, LG, Panasonic, Roku, TCL, Yamaha, Xiaomi, and many more. Whether you need a remote for your TV, air conditioner, stereo, home theatre, soundbar, Blu-ray player, DVD player, or video recorder, we have the perfect solution for you.

Why Choose Us:

Unbeatable Value: We’ve built our reputation on trust and reliability, ensuring every experience with us leaves you feeling confident and fully satisfied., ensuring you enjoy exceptional savings with every purchase.

Reliable Track & Trace Shipping: International tracking may take 1-5 days to activate, with delivery typically arriving within 7 to 21 days. Rest assured, we prioritize safe and efficient delivery for every order.

Secure Payment Options: Shop with confidence using our safe and seamless payment system. We offer a variety of trusted payment methods to make your experience hassle-free and secure.

24/7 Help Centre: Our automated help center is available 24/7, 365 days a year, providing instant support and timely solutions whenever you need assistance.

At Magic Remotes, we’re committed to delivering convenience, affordability, and top-quality products with every remote we offer. Choose Magic Remotes – your trusted partner for all your remote control needs, and discover the difference today!

Our Story and Purpose

About Us begins with a simple purpose: to create value through quality, trust, and consistent service. From the very beginning, our goal has been to build something meaningful for the people we serve. We believe every strong brand starts with a clear mission and a real understanding of customer needs. That belief continues to guide every decision we make. Over time, we have grown by staying focused on honest work, dependable solutions, and long-term relationships. Our story is still being written, but our values have remained the same from day one.

What We Stand For

We believe trust is earned through action, not words alone. That is why we focus on delivering reliable experiences that people can count on. Our team works with care, precision, and a strong sense of responsibility in everything we do. We value transparency, clear communication, and a customer-first mindset. These principles shape our daily work and help us maintain high standards. Whether we are improving services, solving problems, or supporting customers, we stay committed to doing the right thing. Our work reflects a simple promise: to be helpful, honest, and consistent.

Our Commitment to Customers

Customer satisfaction is at the heart of our business. We know that every customer has different needs, so we listen carefully and respond with practical solutions. Our goal is to make every interaction smooth, helpful, and positive from start to finish. We take pride in offering support that is both friendly and professional. By focusing on quality and attention to detail, we aim to create experiences that build confidence and loyalty. We do not just want to meet expectations; we want to exceed them whenever possible. That commitment drives us to keep improving every day.

Looking Ahead

We see the future as an opportunity to grow, learn, and serve better. As we move forward, we remain dedicated to improving our services while staying true to our core values. Innovation matters to us, but never at the expense of integrity or quality. We continue to listen to feedback, adapt to change, and look for better ways to support our customers. Our vision is long-term, and our focus is on building lasting trust with every step we take. We are excited about what comes next and remain committed to delivering value in every experience.